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Customer Service
Customer Support
For questions regarding course registration, schedules, content or requirements, IIL's representatives are available to assist you on the phone or via our Live Help Monday through Friday from 8:30am-5:00pm EST.
Phone: +1-800-325-1533 or +1-212-758-0177
E-mail: learning@iil.com
Questions and Concerns
Submit questions and comments by emailing customercare@iil.com, calling 212-758-0177 between 9:00 a.m. and 5:00 p.m. weekdays, Eastern Time, or writing to IIL at 110 East 59th St., New York, NY 10022. IIL will promptly review all comments and try to resolve any issues immediately and reply to you, if applicable, with the actions we are taking in response to your communication.
Onsite Training and Consulting
For questions regarding any of our on-demand training programs, including the Project Management Certificate Program: the Kerzner Approach® to Project Management Excellence, Unified Project Management® Methodology (UPMM™), PM BASICS™ or PRINCE2® Passport, contact:
Tel: +1-800-325-1533 or +1-212-758-0177
E-mail: onsite@iil.com
Virtual
For questions regarding live Virtual Classroom technical issues, contact Technical Support:
Tel: +1-866-893-8290 or +1-417-236-0105
E-mail: support@iil.com
On-Demand and Web-Based Training Programs
For questions regarding our on-demand training programs Project Management eLibrary: Project Management Certificate Program, Unified Project Management® Methodology (UPMM™) or PM Basics™, contact:
Tel: +1-800-325-1533 or +1-212-758-0177
E-mail: ondemand@iil.com
Career Opportunities
For questions regarding job opportunities at IIL, contact:
Tel: +1-800-325-1533 or +1-212-758-0177
E-mail: careers@iil.com
allPM.com
For questions regarding IIL’s PM Knowledge portal, contact:
Tel: +1-800-325-1533 or +1-212-758-0177
E-mail: allpm@iil.com
IIL Publishing, New York
For questions regarding IIL’s Publishing, contact:
