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FAQs:  IIL Virtual Classroom Courses

Some of our most common frequently asked questions.

What software is required to attend?
What type of audio is used for IIL Virtual Classroom courses?
Where do I login to my course?
When will I receive a login & password for my course?
When will I receive my course materials?
What hours of the day are courses available?
I have never participated in an IIL Virtual Classroom course. What should I expect?
Who do I contact in case I have technical difficulties?

1. What software is required to attend?

  • Signed Java Applet JRE 1.6 and later
  • Windows 7 (32 and 64 bit versions), Windows XP, Mac Snow leopard, Mac Lion, Suse Linux 11
  • Latest versions of popular browsers (IE, Firefox, Chrome, Safari)

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2. What type of audio is used for IIL Virtual Classroom courses?
IIL uses Voice over Internet Protocol (VoIP) for all IIL Virtual Classroom courses. This requires a headset with microphone. (Those attending the 1-hour webinars are not required to have a microphone.)

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3. Where do I login to my course?
https://learningcenter.iil.com/Saba/Web/Main

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4. When will I receive a login & password for my course?
Once your first registration with IIL has been processed, you will receive a one-time email from learningcenter@iil.com that will contain your user ID and password. After you have enrolled in an offering of a course (and with each subsequent enrollment), you will receive an email with details about that offering.

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5. When will I receive my course materials?
Course materials are shipped 7 days prior to the start date of each class. (Those attending the 1-hour webinars do not receive materials)

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6. What hours of the day are courses available?
To meet the demands of today’s project managers, IIL schedules classes in the morning, afternoon, and evenings. Sessions are also recorded for playback. Recordings are available for 30-days after the last session of your class.

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7. I have never participated in an IIL Virtual Classrom course. What should I expect?
Expect to be involved in lively discussions with your instructor and fellow students throughout the class. The ability to raise your hand, laugh, applaud, etc. allows for an interactive and fun learning experience. You’ll have access to your instructor during your class and between sessions, and sessions are recorded and available for you to review for 30-days.

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8. Who do I contact in case I have technical difficulties?
IIL’s Technical Support can be reached at: 1-866-893-8290 or
1-417-236-0105; from Midnight ET Monday morning through Friday 6PM ET.

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FAQs
General Questions
IIL Virtual Classroom Courses
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