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ITIL® Qualifications Scheme

As the IT sector continues to work towards business alignment, there is a growing demand for certified professionals. All over the world, companies are seeking to hire candidates who have their ITIL Foundation, ITIL Intermediate Level or ITIL Expert Qualifications.  

The ITIL Qualifications scheme provides a modular approach to the ITIL framework. Each qualification is focused on different aspects of IT Service Management Best Practices, to varying degrees of depth and detail.

The levels of qualifications within the scheme are:

  • ITIL Foundation
  • ITIL Intermediate Level  
  • ITIL Managing Across the Lifecycle
  • ITIL Expert Level
  • ITIL Master Qualification


IIL's ITIL training provides you with a clear, accessible pathway for building your professional skills and achieving mastery of the various levels within ITIL.

Our rich curriculum is comprised of an introductory On-Demand course (ITIL Awareness), an ITIL Foundation course, and two streams of ITIL Intermediate Level courses—Service Capability and Service Lifecycle. In addition, we offer the capstone course, Managing Across the Lifecycle, successful completion of which allows you to achieve the ITIL Expert Level.


ITIL®
ITIL® Qualifications Scheme
ITIL® Benefits to the Business
ITIL® Podcasts and Apps
ITIL® Consulting and Implementation
Onsite Learning Solutions
PMINYC and IIL

For Traditional Classroom pricing and schedules, contact your local IIL company or email learning@iil.com.

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