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Metrics Matter


By Harold Kerzner, Ph.D.
International Institute for Learning, Inc.


During the past decade, there has been a rapid growth in Agile Project Management practices, not just in IT, but in other types of projects as well. Most of the principles of Agile Project Management practices have provided beneficial results when applied to non-IT projects. While all of this sounds good, there are also some challenges that accompany the growth.

There is an old adage used in project management, namely “You cannot manage what you cannot measure.” Therefore, to manage projects using agile techniques, you must establish metrics to confirm that the benefits are being realized and agile practices are being executed correctly. Fortunately, accompanying the growth in agile practices has been a companion growth in metric measurement techniques whereby today we believe we can measure just about anything. There are good metrics for reporting performance.

International Institute for Learning, Inc. (IIL) is a global leader in training, consulting, coaching and customized course development. Our commitment to improving organizational performance with Intelligence, Integrity and Innovation has made us a trusted learning partner to thousands of global companies – in more than 150 countries and for over 24 years.

Harold Kerzner, Ph.D. is IIL’s Senior Executive Director for Project Management. He is a globally recognized expert on project, program, and portfolio management, total quality management and strategic planning, and the author of many best-selling textbooks, most recently Project Management 2.0.



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