Simulation Training in Project Management and IT Service Management
Highly interactive and experiential, IIL's simulation training integrates proven learning theory with leading-edge computer technology and game-based simulation techniques to deliver lasting benefits. Simulation is a high-impact, energetic and fun way to accelerate understanding, involvement and acceptance of best practices within an organization.
In addition to offering stand-alone simulation training courses in project management (PoleStar™ PM Simulation) and Information Technology Service Management (PoleStar™ ITSM Simulation), rounds of simulation can be incorporated into many of the courses that we deliver to companies onsite.
Experience Simulation for Yourself
Get a taste of what it's like to be in a simulation training course in the video clips below.
IT Service Management Simulation Training
Project Management Simulation Training
What Makes Simulation Training So Effective?
Simulation training is hands-on – the most effective way for most adults to learn and retain knowledge and skills. One aspect of IIL's simulation training features PoleStar, a fictional company in the fast-paced world of global online retail. As illustrated in the videos above, we offer two different one-day simulation workshops:
Our PoleStar simulations bring to life, respectively, the project-based and IT process-based issues faced by organizations. Normally delivered over a series of rounds, the PoleStar simulations introduce key project management/ITSM components using highly-interactive gaming dynamics. Progressing through the rounds, project delivery or IT performance metrics improve via the successful application of tools and techniques. These PM or ITSM best practices are introduced and explained at key points in the participants' learning cycle, during the respective workshops.
The ability to display real business performance improvement as a direct result of better project performance is a distinguishing feature of the PoleStar simulations. As participants progress through the rounds, they witness the actual impact of their actions on the fictional business they are supporting. So not only do participants learn to use project management/ITSM tools and techniques, they recognize their value and are more motivated to apply what they have learned.
If you are interested in a more rigorous simulation environment that teaches participants how to integrate PM tools and techniques with key leadership skills, take a look at our four-day Project Leadership Simulation Program.