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International Institute for Learning, Inc. (IIL)

Cancellation and Refund Policy
Cancellations received up to fourteen (14) business days before the course are fully refundable. After that, cancellations are subject to the entire course fee. Please note that if you do not cancel or do not attend the course, you are still responsible for payment. Substitutions may be made at any time. To make a substitution, cancel or reschedule a course, please contact your local educational consultant directly or call +1-800-325-1533 (US & Canada) or +1-212-758-0177.

If IIL finds it necessary to cancel a course due to low enrollment, a full refund will be made. IIL will not be responsible for participant’s airfare and/or hotel expenses or cancellation fees.

Dates, times and pricing of all IIL courses are subject to change.

On-demand products purchased from IIL are 100% guaranteed. If you are not satisfied with an on-demand product, it is eligible for return and refund if your request is received within five (5) business days of the date of purchase. Once a refund is issued, you will no longer have access to the on-demand product. To request a refund, please contact learning@iil.com.

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International Institute for Learning, Inc.
110 East 59th Street, New York, NY 10022-1380 | USA Phone: 800-325-1533 or +1-212-758-0177 | Fax: +1-212-755-0777

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PMI, PMBOK, PMP, CAPM, PgMP, PMI-RMP, PMI-PBA, PMI-ACP, the PMI Logo, the PMI Global Executive Council logo and the PMI Registered Education Provider Logo are marks of the Project Management Institute, Inc. PRINCE2®, PRINCE2 Agile®, ITIL®, IT Infrastructure Library®, M_o_R®, MSP®, P3O® and MoP® are registered trade marks of AXELOS Limited. RESILIA™ is a trade mark of AXELOS Limited. The Swirl logo™ is a trade mark of AXELOS Limited. The PRINCE2, PRINCE2 Agile, ITIL, MSP, MoP, M_o_R, P3O and RESILIA Accredited Training Organization logos are trade marks of AXELOS Limited. APMG-International Change Management™, Managing Benefits™ and AgilePM™ are trade marks of The APM Group Limited. The APMG-International Agile Project Management, Change Management, Managing Benefits and Swirl Device logos are trademarks of The APM Group Limited. Microsoft® is a registered trademark of Microsoft Corporation in the United States and/or other countries. CBAP®, CCBA® and IIBA® are registered trademarks of International Institute of Business Analysis. BRMP® is a registered trademark of Business Relationship Management Institute, Inc.

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