SCRUM ALLIANCE®

Scrum Alliance® is a nonprofit organization that is guiding and inspiring individuals, leaders, and organizations with agile practices, principles, and values to help create workplaces that are joyful, prosperous, and sustainable.

IIL is a Scrum Alliance® Partner.

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Contact us today for customized guidance on certification training to meet your specific goals.

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FREQUENTLY ASKED QUESTIONS

HOW ARE SCALED AGILE COURSES DELIVERED?

Scaled Agile courses are delivered in both traditional and virtual classroom settings.

WHERE CAN I LOCATE INFORMATION ON COURSE DURATION, PREREQUISITES, PRE-WORK AND EXAM INFORMATION FOR A SPECIFIC SCALED AGILE WORKSHOP?

The course descriptions found on our website contain all of the needed information.

WHAT IS INCLUDED IN THE PRICING?

All course materials are included with the workshop, which includes the workbook and exam.

HOW ARE COURSE MATERIALS SENT TO ME?

Depending on the course and the modality, you will either receive hard copy workbooks or access to an electronic download.

CAN I TAKE A SCALED AGILE WORKSHOP AND NOT TAKE THE EXAM?

Yes. However, one attempt at the official certification exam is included in every Scaled Agile training workshop fee. You will only receive the official certification if you take and pass the corresponding exam.

CAN I MAKE UP A MISSED DAY/SESSION BY WATCHING RECORDINGS?

No. Recording any courses, both in the traditional classroom and the virtual classroom, is strictly prohibited by Scaled Agile.

IF I MISS PART OF THE COURSE, WILL I STILL QUALIFY FOR THE EXAM?

No. Per Scaled Agile policy, all days/sessions must be attended in order to qualify for the exam.

WILL I RECEIVE A CERTIFICATE OF COMPLETION AT THE END OF THE WORKSHOP?

A certificate of course completion will be available for download in the Scaled Agile Community Platform after the course has ended and attendance has been verified.

WHO ADMINISTERS THE SCALED AGILE EXAMS?

Exams are administered by Scaled Agile.

WHAT ARE THE GENERAL EXAM FACTS FOR SCALED AGILE WORKSHOPS?

Exams are closed book and are made available online, outside the classroom, upon verification of course completion. These are taken within the Scaled Agile Community exam platform.

WHAT ARE THE MINIMUM SYSTEM REQUIREMENTS FOR THE ONLINE EXAM?

Exams are accessed through your web browser. No additional software is required. More information can be found in the Scaled Agile Community FAQ - What browser can I use?

CAN I TAKE THE EXAM AT A LOCAL TESTING CENTER?

No. All exams are taken online, outside the classroom.

WHAT ARE THE SPECIFIC DETAILS OF MY EXAM?

This information can be found within the course description for each program. Information will also be included in the Welcome Letter you will receive prior to the course.

HOW DO I REGISTER FOR AND SCHEDULE MY ONLINE EXAM?

A learning plan will be assigned to you after IIL has verified course completion. An email will come directly from Scaled Agile regarding your learning plan. Additional information can be found in the Scaled Agile Community FAQ - How do I access my course exam?

HOW LONG DO I HAVE TO TAKE THE EXAM?

Exams are available for 30 days from the course completion date.

WHAT DO I DO IF I NEED AN EXAM EXTENSION?

All exam extension requests need to be handled by you, directly through your Scaled Agile Community profile. This option is available for 30 days after the exam access has expired. Two-week extensions may be granted. More information can be found in the Scaled Agile Community FAQ – a href="https://support.scaledagile.com/s/article/FAQ-Can-I-get-an-exam-extension" target="_blank">Can I get an exam extension?

WHEN WILL I RECEIVE MY EXAM RESULTS?

Initial results will be available to you immediately after you submit your completed exam.

HOW WILL MY RESULTS BE DISPLAYED?

Exam results will be displayed on your screen immediately after you complete all exam questions and click the submit button. You will receive an email from Scaled Agile within 24 hours regarding your results and next steps.

HOW DO I ACCESS MY OFFICIAL SAFE CERTIFICATE?

After you have passed the certification exam and results have been validated, your official certificate will be available for download in the Scaled Agile Community Platform.

WHAT IF I DO NOT PASS THE EXAM ON THE FIRST TRY?

You must contact support@scaledagile.com for any questions regarding retake procedures and pricing. Scaled Agile will charge a fee and a waiting period for each retake.


AVAILABLE SCRUM ALLIANCE COURSES

This course covers Scrum and the principles and tools required to be an effective ScrumMaster.


This course is an introduction to Scrum and the principles and tools required to be an effective Scrum Product Owner.


You’re a Certified ScrumMaster® (CSM®), who’s been introduced to the Scrum Values, practices, and applications. The next step in your Agile journey is to achieve your Advanced Certified ScrumMaster (A-CSM®) certification.


Are you ready to take your knowledge and skillset in your role as Scrum Master to the next level? If so, it’s time to elevate your career further by earning the Certified Scrum Professional®-ScrumMaster (CSP®-SM) certification.