Communication: Understanding an Ever-Changing World

 This course will make you think about the changes to the current environment and explore our ability to better communicate virtually.

You will learn how to:

  • Understand today’s communication challenges
  • Conduct a virtual meeting effectively and efficiently
  • Identify key communication skills and techniques
  • Utilize personality types to improve communications

Your Instructor:
Ed Lively, PMP, MCT, CSM brings a wealth of experience to the project management field as a practitioner, presenter, mentor and author. An IIL Senior Consultant and Trainer, Ed is enthusiastic about motivating and developing others and has taught thousands of managers, team members and executives from 32 industries and 16 countries.


The Power of Acknowledgment®

The goal of this course is to identify techniques for creating a more positive and meaningful connection between you and the people around you, and to improve your ability to develop a more rewarding and successful personal and professional life.

You will learn how to:

  • Use the 7 key principles of acknowledgment
  • Practice the 5 Cs of Acknowledgment
  • Improve your relationships in all facets of life
  • Identify myths that get in the way
  • Be able to distinguish between recognition and Acknowledgment for greater results
  • Be a Champion for Change where you live, in your workplace and community
  • Start acknowledging people on a regular basis in ways that make a profound difference to them, to you and to any organization!

Your Instructor:
Judith W. Umlas is Senior Vice President at IIL, the founder of the Center for Grateful Leadership, and the creator of the Certified Grateful Leadership Professional certification. She is the author of The Power of Acknowledgment and Grateful Leadership: Using the Power of Acknowledgment to Engage All Your People and Achieve Superior Results.


*Please Note:

  • IPM Day 2020 attendees will be able to register for the courses on IIL’s website, free of charge, using a special promo code. This promo code will be available in the RESOURCES area of the online conference, along with step-by-step instructions for registering.
  • These courses are delivered through IIL’s Learning Center, which is separate from the online conference platform.
  • You have 60 days to complete each course, so we recommend registering for one at a time.
  • After registering, you will receive a confirmation email with login information.