Michele Hovet

Innovation Director - KSM Consulting

Using Data to Delight

We are fortunate to live in a time where we can utilize technology to make our lives easier.  From using maps to get around to new places, to banking on your phone, and keeping up with family and friends on social media, we are generating more data than ever before. 

Government especially is generating data with interactions with citizens, policies, and regulations.  We are at a point where we are all data rich but information poor.  Using systems like analytics will give us insight into data, which will begin to tell a story about what is happening and can be used to predict outcomes. 

My BHAG or big hairy audacious goal is to make citizens delighted with government again by using this data and telling a story with analytics to show with facts what is happening, and being transparent in doing so.  We are all citizens; we all have the ability to interact in this ecosystem.  The time is now to make our communities better.  I hope you will join me in learning about data coming in at record rates and how it can be used in your communities.

Bio:

Michele Hovet is dedicated to making technology the driving force behind digital transformation within the public sector. Whether it's by uncovering insights from data, defining ways to impact government efficiency and transparency, or honing solutions that positively impact citizens, Michele serves as a thought leader and solution innovator.

Michele has over 25 years of public sector technology leadership. Her vast experience includes strategic technology implementation that provides clients with the ability to fully engage and serve their constituents.

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