Using digital innovations as context, this presentation defines low user adoption as scenarios where organizational users don't use the innovation despite communication and executive reminders. This happens even when the innovations use state-of-art technology. As project managers, this is a critical problem because when innovations are not actively utilized, associated organizational outcomes won't be realized, resulting in innovation failure. Drawing on projects that overcame this challenge, this presentation provides a 7-step roadmap and associated implementation guidance to facilitate planning and outcome realization of innovation adoption projects within organizations.
Sudhakar Ravada is a Technology Management professional, and an early-stage researcher in Human Performance Improvement. With a result oriented mindset in his 20+ years of experience, he has successfully led complex turnarounds, programs and project portfolios, resolved crisis, built organizational competencies, re-engineered and transformed business processes, while maintaining high levels of excellence in complex enterprise service operations. As an avocation, he is passionate about simplifying learning and supporting individuals and teams in their journey of technology management and technology-driven initiatives. In this regard, he is pursuing a doctoral degree in Education Leadership and Psychology from University of Southern California (USC). Sudhakar is certified in Project (PMP), Program (PgMP), and Service (ITIL) management methodologies. He holds a Master’s degree in Management Science and Engineering from Stanford University, Bachelors in Electronics and Communication Engineering from India, and an Executive Management Scholar Certificate in Marketing and Sales from Kellogg School of Management. He lives near San Diego, California and enjoys a good game of Golf.