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Kerzner's Five Levels of Project Management Maturity

LEVEL 1: Common Language (80 questions)
At this level of maturity the organization first recognizes the importance of project management. Level 1 is based upon knowledge of the fundamental principles of project management and the associated terminology. Level 1 can be fulfilled through a good understanding of the guide to the project management body of knowledge (PMBOK® Guide) prepared by the Project Management Institute (PMI®). Level 1 of the assessment will evaluate your own knowledge of project management and the degree to which your organization understands the fundamental concepts of project management.

LEVEL 2: Common Processes (20 questions)

At this level of maturity the organization makes a concerted effort to use project management and to develop processes and methodologies to support its effective use. The organization realizes that common methodologies and processes are needed such that managerial success on one project can be replicated to other projects. Also apparent in this Level is the fact that certain behavioral expectations of organizational personnel are necessary for the repetitive execution of the methodology. Level 2 of the assessment will evaluate how effectively your organization has achieved common processes for project management.

LEVEL 3: Singular Methodology (42 questions)
At this level of maturity the organization recognizes that synergism and process control can best be achieved through the development of a singular methodology rather than by using multiple methodologies. Companies that have reached Level 3 are totally committed to the concept of project management. Level 3 of the assessment will evaluate how committed your organization is and whether you have adopted a singular project management methodology.

LEVEL 4: Benchmarking (25 questions)
At this level of maturity the organization uses benchmarking to continuously compare project management practices to recognized leaders to gain information to help them improve their performance. Benchmarking is a continuous effort of analysis and evaluation. For project management benchmarking, the critical success factors are usually the key business processes and how they are integrated. If these key success factors do not exist, then the organization’s efforts are hindered. Level 4 of the assessment will determine to what degree your organization is using a structured approach to benchmarking.

LEVEL 5: Continuous Improvement (16 questions)
At this level of maturity, the organization evaluates the information learned during benchmarking and implements the changes necessary to improve the project management process. The organization realizes that excellence in project management is a never-ending journey. Level 5 of the assessment will determine if your organization has embraced continuous improvement and has reached an advanced state of project management maturity.

Back to the Kerzner Maturity Model Overview Page >


Participants answer a series of multiple-choice questions within each of the five levels. There are a total of 183 questions in the assessment tool.

When completing each level of the assessment, participants can see their score results broken down by the sub-categories within that level. A click of a button compares their scores to all others who have taken the assessment, or they can display a prescriptive analysis of their results.

Our Executive Dashboard allows authorized managers to see a detailed summary of their organization’s assessment results. Managers can instantly view and compare individual and company-wide assessment scores. The feature also allows them to export the raw data into spreadsheet applications.