Bob Safian
Masters of Scale:
Rapid Response podcast


Our business reality has been permanently adjusted. The challenges of the “BC” era—before coronavirus—were already acute, with intense competition, generational and global pressures rising, tech-fueled uncertainties. But in today’s “AC” world—after coronavirus—the pressures are even more acute, and the stakes even higher. To succeed in this environment requires a new kind of playbook.

Drawing on more than 150 intensive, in-depth interviews since the pandemic began with the world’s top CEOs and business leaders, journalist and strategic adviser Bob Safian offers a cohesive framework for addressing these unprecedented times. Presenting clear, engaging and often-unexpected lessons, Safian delves into the personal, practical learnings of leaders from Airbnb to Nike, GM to Verizon, sharing memorable and often intimate stories of their in-the-trenches choices, decisions and epiphanies. By bringing to life the insights that matter most, this session illuminates how we must refine the equation for success to create a better future.

Key Takeaways:

  • For all today’s dislocations, now is an ideal moment to inspire and reshape a career, a team, an organization.
  • You can move faster and more flexibly than you think you can
  • Principle-based decisions should outweigh business-based decisions
  • Embracing the right mindset is the ultimate competitive advantage
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Bob Safian is one of the most sought-after voices in modern business. From hosting acclaimed podcast Masters of Scale: Rapid Response—which has identified critical post-pandemic lessons across industries— to editorial leadership positions at Fast Company, Time, and Fortune, Safian has been lauded as an unparalleled source of insight on the future of global enterprise.

When Covid-19 struck, Safian was tapped to host Rapid Response, dedicated to covering the real-time adjustments required in this time of uncertainty. Safian’s guests have included scores of CEOs from Airbnb to Verizon, Delta to GM, Marriott to Target, plus leaders in medicine, philanthropy, academia, emerging tech and more. Cited by The New York Times as one of its “Podcasts for the Pandemic Era,” Rapid Response gets millions of downloads each month. Through his advisory firm The Flux Group, Safian also provides confidential strategic advice to key Fortune 50 companies, global professional-services firms, high-impact nonprofits and more.


Dr. Diane Hamilton


No matter what your role is or your responsibility, there are ways you can identify and leverage the power of curiosity. Curiosity is more than just question-asking; it is also about getting out of status-quo behaviors that might have worked in the past but no longer serve us. In this presentation, you will learn what value curiosity adds to you and your organization; you will find out what inhibits it and how to get it back.

Key Takeaways:

  • The importance of curiosity and its tie to motivation, drive, and mindset
  • The cost of not incorporating curiosity into the core culture of an organization
  • How other organizations have capitalized on curiosity
  • How curiosity is lost and how to get it back
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Dr. Diane Hamilton is the Founder and CEO of Tonerra, which is a consulting and media-based business. She is a nationally syndicated radio host, keynote speaker, and the former MBA Program Chair at the Forbes School of Business. She has authored multiple books which are required in universities around the world, including Cracking the Curiosity Code: The Key to Unlocking Human Potential, and The Power of Perception: Eliminating Boundaries to Create Successful Global Leaders. She is the creator of the Curiosity Code Index® assessment, which is the first and only assessment that determines the factors that inhibit curiosity and the Perception Power Index, which determines the factors that impact the perception process. Her groundbreaking work helps organizations improve innovation, engagement, and productivity. Thinkers50 Radar chose her as one of the top minds in management and leadership. Her work has been endorsed by some of the most respected names in leadership.


Ellen Galinsky
Families and Work Institute


For over twenty-years, Ellen Galinsky has been studying what are called executive function skills. Hundreds of studies have found that these skills are predictive of achievement, health, wealth, and quality of life often more so than IQ or socioeconomic status. They are more critical for school readiness than IQ or entry-level reading or math, and are predictive of success throughout the school years from preschool through university (again more so than IQ). The importance of these skills doesn’t stop in childhood. There is abundant evidence that EFs are crucial for success in getting and keeping a job, career advancement, making and keeping friends, and marital harmony. Adults with better executive function skills report that they are happier and have a better quality of life. In this lively and interactive session, she will share research on these skills, what they are, and how you can improve them.

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Ellen Galinsky is the President of Families and Work Institute, where she’s conducted some of the most comprehensive studies of the workforce and workplace. She also serves as Chief Science Officer of the Bezos Family Foundation. Over her career, her research has focused on the workforce-workplace, work-family, youth voice, child-care, parent-professional relationship, and parental development, She is currently at work on a book about adolescence called The Breakthrough Years. Ellen is the author of the best-selling Mind in the Making, more than 100 books/reports and 300 articles. Other highlights include serving as a parent expert in the Mister Rogers Talks to Parents TV series; as child care expert on Dr. T. Berry Brazelton’s TV series What Every Baby Knows; being the elected President of the National Association for the Education of Young Children (NAEYC); and being elected to the National Academy of Human Resources. In 2018. the Work and Family Researchers Network established the ongoing Ellen Galinsky Generative Researcher Award.


Tendayi Viki
Associate Partner & Author


The pandemic has made evident that the best strategy for companies to navigate out of crises and respond to disruption is to innovate. To achieve success with innovation, companies should not just work on the occasional one-off project. Companies need to design their processes and culture to drive innovation as a repeatable process. Corporate leaders have an important role to play if companies are to move beyond training teams on design thinking, lean startup and agile. Without leadership support, most innovation programs are dead on arrival.

In this keynote, Tendayi Viki addresses questions such as: What is the best way to lead innovation within established companies? How can leaders create the right environment for the most innovative ideas to thrive? How do you lead teams that are searching for, versus executing on, a business model? How can leaders ask the right questions at the right time?

Key Takeaways:

  • Leaders need to have the right convictions about how innovation works, in order to avoid innovation theatre.
  • Leaders cannot select the winning ideas on day one, leaders should create the right context for the winning ideas to emerge.
  • Leaders should make decisions based on evidence of traction, before investing in scaling an innovative idea.
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Tendayi Viki is an author and corporate innovation expert. As Associate Partner at Strategyzer, he helps companies innovate for the future while managing their core business. He has written three books; Pirates In The Navy, The Corporate Startup and The Lean Product Lifecycle. He previously served as Director of Product Lifecycle at Pearson, where he co-developed an innovation framework that won the Best Innovation Program 2015 at the Corporate Entrepreneur Awards in New York. Tendayi was shortlisted for the Thinkers50 Innovation Award in 2021 and was named on the Thinkers50 2018 Radar List for emerging management thinkers to watch. He is also a regular contributor at Forbes.


Daniel H. Pink


Enjoy an intimate fireside chat and interview with #1 New York Times bestselling author, Daniel Pink, as he will share key lessons from his newly released book, The Power of Regret: How Looking Backward Moves Us Forward.

Drawing on fascinating research in social psychology, neuroscience, and biology, Pink debunks the myth of the “no regrets” philosophy of life. He also undertook two unprecedented research efforts of his own. One was the American Regret Project, the largest public opinion sampling of American attitudes on regret ever conducted. The other was the World Regret Survey, which has collected individual regrets from more than 16,000 people in 105 countries. These projects reveal a fundamentally new understanding of what people regret and why that matters.

While previous research has focused on the domains of people’s lives (work, family, health, education), beneath that surface is a deep structure of regret that spans these domains— a hidden architecture of human motivation and aspiration. Around the world and across cultures, people have the same four core human regrets, and in The Power of Regret, Pink argues that these operate as a “photographic negative” of the good life.

By understanding what people regret the most, we can understand what they value the most. And by following the simple, science-based three-step process that he sets out, we can enlist our regrets to work smarter and live better.

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Daniel H. Pink is the author of seven books, including the forthcoming The Power of Regret: How Looking Backward Moves Us Forward (Riverhead, 2022). His other books include the New York Times bestsellers When and A Whole New Mind — as well as the #1 New York Times bestsellers Drive and To Sell is Human. Dan’s books have won multiple awards, have been translated into 42 languages, and have sold millions of copies around the world.

Pink was host and co-executive producer of “Crowd Control,” a television series about human behavior on the National Geographic Channel that aired in more than 100 countries. He has appeared frequently on NPR, PBS, ABC, CNN, and other TV and radio networks in the US and abroad.

He has been a contributing editor at Fast Company and Wired as well as a business columnist for The Sunday Telegraph. His articles and essays have also appeared in The New York Times, Harvard Business Review, The New Republic, Slate, and other publications. He was also a Japan Society Media fellow in Tokyo, where he studied the country’s massive comic industry.

Before venturing out on his own 20 years ago, Dan worked in several positions in politics and government, including serving from 1995 to 1997 as chief speechwriter to Vice President Al Gore.

He received a BA from Northwestern University, where he was a Truman Scholar and was elected to Phi Beta Kappa, and a JD from Yale Law School. He has also received honorary doctorates from Georgetown University, the Pratt Institute, the Ringling College of Art and Design, the University of Indianapolis, and Westfield State University.

Pink and his wife live in Washington, DC. They are the parents of two recent college graduates and a college freshman.


Joe Hart 
President & CEO
Dale Carnegie


Creativity has dominated the business landscape for the past two years. Agile organizations met the moment and distinguished themselves from the competition, cementing market share and propelling their brands into the forefront even during a crisis.

In 2022, organizations and leaders are confronted with new uncertainty and evolving challenges. Yet for innovation to continue and creativity to flourish in a sustainable way, organizations need to have the right environment – the right corporate culture.

Join Dale Carnegie’s President & CEO Joe Hart as he uncovers the keys to developing a culture of creativity. Informed by a recent global workplace research study, Joe will share why leaders and their organizations must be able to articulate organizational purpose, have the skills to drive employee engagement, and the attitudes and understanding to nurture a diverse and inclusive workplace.

Key Takeaways for this session include:

Understand the four phases of the creativity process leading to innovative outcomes
Learn the key drivers enabling creativity at the individual, team and organizational level
How to manage the “paradoxes of creativity”
Why purpose, engagement and diversity stand out as critical drivers of innovation

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Becoming CEO of Dale Carnegie in 2015, Joe has continued to lead the effort that has helped thousands of organizations and millions of individuals take command—of their businesses, their careers, and their futures. Joe started his career as a practicing attorney at two prominent firms where he focused on contract-related litigation. In 1998, he joined The Taubman Company, developer of regional shopping centers, becoming Development Director. In 2000, he followed a dream and started a venture and angel-backed e-Learning company called InfoAlly. In 2005, Joe sold InfoAlly and went on to co-found and become president of AssetHealth.


Tricia Cleland Silva
Educator, Consultant, and Story Mediator
Metaphora International


Collective sensemaking starts with individual stories. Stories influence how we construct our sense of self in relation to others and our social environment, especially within the world of work.

The stories we tell ourselves at work, particularly during times of change, impact our relationships and the collaboration with those who are engaged in the same work activities. Stories that we take for granted as ‘common sense’ may not resonate with others, leading to conflict and tensions.

This talk focuses on the development of collaborative practices at work through stories: from sharing stories to exchanging experiences and collectively building a common story.

Key Takeaways:

  • Creative skills and tools to think about leadership and strategy beyond traditional rationalized planning
  • Understanding the role of sensemaking and narrative construction in times of change
  • Exploring workplace identities through Collaborative Storytelling
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Tricia Cleland Silva, PhD, is the co-founder of Metaphora International, a management consultancy that combines education, research, and storytelling. She is a published author and recently co-authored the book Making Sense of Work Through Collaborative Storytelling: Building Narratives in Organisational Change.

Tricia co-hosts an academic and practitioner podcast called Collaborative Storytelling Cafe and gave a TEDx Talk in 2021 on “Meaningful and Inclusive Workplaces Through Story”. Tricia holds a senior lecturer position for the Master’s degree program in Health Business Management at Metropolia University of Applied Sciences in Helsinki, Finland, where she teaches leadership, strategy and management to health, IT, and business practitioners.


Hassan Osman
PMO Director & Author
Cisco Systems


Organizations around the globe are presented with the challenge of how to structure and organize their teams. Back to the office, fully remote, or somewhere in between? In this session, Hassan Osman, expert in virtual and hybrid teamwork, will cover a four-part framework that will help you analyze, plan, manage and evaluate your team’s hybrid work model effectively.

You will learn:

  • The main elements of a Hybrid Work Model
  • How to analyze your hybrid work arrangement from a job and employee perspective.
  • How to run meetings that are productive for on-site and remote team members
  • How to define and evaluate the success factors of a hybrid work model
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Hassan Osman is a Program Management Office (PMO) Director at Cisco Systems* where he leads global virtual teams on delivering large and complex programs.

He is the author of several Amazon Bestselling books, including “Hybrid Work Management,” “Influencing Virtual Teams,” and “Don’t Reply All.”

Before joining Cisco, Hassan was a manager at EY, where he analyzed failing programs at Fortune 100 companies and recommended strategic plans to fix them.

He is a certified PMP, CSM, and ITIL, and blogs about managing remote teams on www.thecouchmanager.com

*Views are his own and not those of Cisco.


Louria Lindauer
Founder / Agile & Leadership Coach
Success Agility LLC 


The world is changing. And what sets innovative and fast-paced companies apart is their vision, awareness, and adaptability at all levels of leadership. It’s time that as people and as leaders, we create space for sustainable and empowered environments and results.

In this session, we will discover the formula Culturally Intelligence + Emotional Intelligence = Inclusive Leadership. Inclusive Leadership creates adaptive leaders, organizations, and teams, leading to higher profitability, customer satisfaction, improved quality and have a more harmonious culture.

Diverse groups of multi-diverse people create excellence. In collaborative team cultures, the value of diverse backgrounds and perspectives is fully realized. There’s a sense of collective belonging in an empowering environment, new ideas and brilliant thinking come alive. All with sustainable results.

Key Takeaways for this session include:

  • Learn the components of Cultural Intelligence, Emotional Intelligence, and Inclusive Leadership
  • Foster an empowered environment where people’s talents are fully utilized and where all voices are heard
  • Explore cultural values to create diversity of thought within teams.
  • See how you can improve productivity and retention
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For the past 25 years, Louria has empowered and created People First Environments, where talents are celebrated and voices matter.  As an international Executive Agile & Leadership Coach, she utilizes her mastery of coaching, facilitation, teaching, and mentoring.

Louria Lindauer creates pathways for people to see beyond their failures to discover and live their purpose with courage and immense passion! Additionally, she has lived every role in an Agile organization from software engineer, marketing to organizational change, and strategy coach. Therefore, allowing her the understanding and empathy to reach, hear, guide and inspire others to victory and live beyond their failures.

Success Agility LLC, creates the know-how to change chaos into sustainable customized solutions for non-profits, small to fortune 500 companies. Louria’s unique and diverse experience allows her insights into the mindset and skillset of the vertical slice (team, program, and executive level) of an organization to co-create sustainable culture change, shared vision, streamlined processes, and increased employee engagement in an ever-changing environment.

Louria fell in love with coaching when she took her first Agile Coaching course which lead her to co-active coaching and becoming a Co-Active Leadership Faculty. Coupled with her passion and ability to lead with courage, love, big laughter, play, faith, connection, creativity, and making the impossible possible. Overall, Louria is fiercely committed to unleashing greatness, success and happiness in business and people’s lives.


Barry Moline
BJM Solutions


When people learn more about one another — by sharing stories about their backgrounds and what’s going on in their lives — they begin to like each other and find more common ground. And when they know their colleagues better, they want to do a good job for each other. The results are better solutions in a supportive environment. Barry shares the secrets – and the specific actions – successful organizations use to swiftly build great teams.

Key takeaways:

  • Effective ways to build and strengthen workplace relationships
  • Secrets for building great teams and effective organizations
  • Engaging with people is key to building satisfying and successful careers
  • Connecting leads to your personal happiness
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Barry Moline is a positive leader committed to helping you achieve at your highest level. In his successful 25 years as a CEO, he has seen many people struggle to collaborate and lead. Recognizing the widespread need to improve teamwork and leadership, Barry investigated and discovered the keys that best-practice organizations use to quickly collaborate and encourage staff to grow productive workplace relationships. He is eager to bring this valuable wisdom to your audience.

After 4 years of research, Barry wrote the award-winning book Connect!, where he shares the secrets to successful teamwork, communication and leadership. He’s a columnist on Forbes.com and appears frequently in the media, including NPR, The New York Times, Washington Post, Authority Magazine and many more.


Madelyn Blair, PhD
Pelerei LLC


Can an organization become more resilient? If the airlines were more resilient, would they need to cancel so many flights at the height of the holiday season? When supply chains stumbled, how does a retail furniture store keep customers happy? This talk is based on Dr. Blair’s bestselling book, Unlocked: Discover how to embrace the unexpected. All about nurturing resilience, the strategies for individuals are translated into strategies for use with teams and organizations. In today’s environment, being resilient is essential – personally, professionally, and as an organization. Developing resilience prepares for moments when the unexpected occurs. Examples will be offered.

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Madelyn Blair is a speaker, author, TV host and resilience advisor. She specializes in unlocking resilience for individuals and work teams needing to meet today’s complex challenges with greater ease. Author of five books, her most recent book, Unlocked: Discover how to embrace the unexpected became #1 bestseller. Her tv show, Unlocked, is shown weekly on e360tv. She was recently awarded Renaissance Leader of 2021 by The Stone Register of New York. She has global clients including Regional Chamber of Cincinnati, PwC, Merck Pharmaceuticals, Huawei Technologies and more. She is a former Division Chief at the World Bank and has run her own company for more than 30 years. Dr. Blair holds a PhD in organizational psychology from the University of Tilburg, The Netherlands. She is known for being a leader who has always brought her teams to a higher level of productivity. For more see madelynblair.com.

Craig Sampson - Picture

Craig Sampson
Innovation Leader and Educator
TBD Innovation


We tend to think of ourselves and our businesses in certain categories – we each operate in a particular role, in a department, in a company, in an industry. And we create a wide range of “things:” products, services, technologies, platforms, spaces, etc. And yet, if we use the lens of Human Centered Design, we can see that we are all designers of human experiences.

With the experience of a designer and the voice of an educator, Craig Sampson will introduce the methods and principles of Design Thinking which allow us to understand these human experiences, and create better ones. Craig will bring these concepts to life with a rich diversity of real-world innovation examples which he has seen in his career.

Key learnings from this presentation:

  • Principles of innovation which can guide how you approach opportunities
  • A new 2×2 model for Design Thinking which will help you think deeper, and bigger
  • A powerful framework for creating holistic innovations – TBD
  • Innovation examples (lots of them) to inform and inspire you

No matter our industry or our role, we can each design better experiences for people – that includes our customers, our colleagues, and the world at large.

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Craig Sampson is an innovator, advisor, leader, and educator. He is the founder of TBD Innovation and a graduate design instructor at the Segal Design Institute at Northwestern University.

Craig helps unlock the potential of technology, to create new value for business through human-centered design. Craig enables new growth for companies ranging from early-stage start-ups to large corporations by helping clarify purpose, promoting a culture of innovation, identifying new opportunity spaces and creating remarkable products, services, experiences, and businesses.

Craig spent much of his career at IDEO, founding and leading the firm’s Chicago office, and later founding and leading IDEO’s Global Healthcare Practice. As Chief Innovation Officer at World Kitchen, Craig led R&D, design, engineering, and new product marketing for brands such as Pyrex and Corningware. Craig received a BSME with honors from the University of Colorado, and a MSME with a focus on Product Design from Stanford University.

At the Segal Design Institute, Craig created the course “Designing Product Interactions,” which explores the frontiers of smart products and human sensory experiences (the human side of IoT), and co-created the course “CPG Product and Business Innovation Studio” which guides multidisciplinary student teams through real-world innovation challenges provided by P&G.

Craig is a collaborative and natural change agent who inspires others, connects the dots, and makes new dots.


Sonali Mohapatra
Space Applications Lead
Craft Prospect


In this talk, Dr. Sonali Mohapatra will discuss her journey and work covering Innovation in Quantum and AI in the space industry. Sonali will talk a little bit about the various other hats she wears as head of applications, her work in marketing, publishing as a science writer, Chair of New Voices in Space to promote diversity and inclusion in the UK Space sector, being a poet and the founder and creative director of Carved Voices International Digital Magazine and how she uses skills learnt in one role to add to her development in other roles. Sonali will end with showcasing some brilliant work happening in the space of early-stage quantum technologies, why Quantum and AI are the next big technologies which combined with space will revolutionise human future and our upcoming mission ROKS due to be launched in 2022.

Key Takeaways:

  • Utilising your varied interests to benefit your professional career effectively
  • Effective leading in a start-up culture
  • Why do we need to take quantum and AI to space
  • Upcoming quantum and AI space mission by Craft Prospect
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Dr Sonali Mohapatra is an expert in the Quantum and Space Sector. In her current role, she is “Space Applications Lead” at the Space Engineering Company, Craft Prospect with a mission to drive smart and secure space futures. With a PhD in Particle Physics and Quantum Gravity and an interdisciplinary background in quantum, optics and AI, Sonali works across the AI and Quantum verticals at Craft Prospect, identifying innovative quantum and AI solutions for space, driving strategy and business development and bridging the gap between innovation and commercialisation. She is part of the upcoming mission ROKS – which will be the first-ever CubeSat mission in the world to demonstrate AI powered Satellite to Earth Quantum Key Distribution for future cybersecurity.

Sonali is also a science writer, speaker and the Chair of the New Voices in Space Working Group of Space Scotland (SSLC) which focuses on equality, diversity and inclusion in the UK/Scottish Sector building upon 9 years of experience in the DEI sector. In 2020, she was awarded the RISE Entrepreneurship award in India for founding the Migrant Support Travel Network which ferried more than 20000 migrant workers back home during the Covid crisis. She is also the founder of the queer/feminist magazine, Carved Voices. Her poetry collection, Leaking Ink was published in 2016 and Sonali is currently working on a couple of different manuscripts.


Matt Anderson, PMP, PMI-ACP, ICP-APO
Sr Director, Enterprise PMO
Greenway Health


Senior and Middle Management (aka Executives) are often listed as impediments to sustained agility, particularly at scale. Terms like the frozen middle are popularized with limited information on how to effectively help these leaders thrive in an agile environment. Using lessons learned from multiple agile companies, participants will be exposed to a series of easy mantras that will help build an agile mindset within leadership to build and grow a sustainable agile culture and model.

Key Takeaways:

  • A list of values, inspired by the Agile Manifesto, on how to be an agile executive
    ○ Outcomes over Deliverables
    ○ Leadership over Management
    ○ Partnership over Outsourcing
    ○ Resiliency over Optimization
    ○ Value Streams over Organization Structures
  • Scenarios in how they can apply this thinking in their day to day and strategic planning
  • Direct to additional resources where they can gather more information
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Matt Anderson has over 25 years in IT with the past 15 leading PMOs at various organizations and driving Agile Transformation/Adoption efforts. Matt focuses on helping organizations blend best practice project management, ITIL and agile practices, directly managing portfolios valued over $500M annually to achieve client and business outcomes.

Matt has worked with several agile think tanks including the Steve Denning Learning Consortium and the Business Agility Institute, studying agile at scale and how to drive true business agility beyond traditional IT.

Matt has been a regular speaker at global PMO and Agile conferences for more than a decade.


Jana Eggers
Nara Logics


With AI, the focus is most often on the data and technology required. This talk will focus on what AI needs from your organization to be successful. The requirements covered will be:

  • Lead and support roles that drive AI
  • Processes you’ll need for success
  • Obstacles that you’ll need to clear
  • How to drive goal clarity

We’ll go through success and failure stories from multiple companies to set you up for success.

What You Will Learn:

  • Roles and processes to define
  • Skills to find and build
  • Matching projects and goals
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Jana Eggers is CEO of the neuroscience-inspired, artificial intelligence platform company, Nara Logics. Eggers started her career as a research scientist at Los Alamos National Laboratory. Her research in conducting polymers led her to supercomputing and AI research. This work fuels her passion for deploying the latest high-end technology to solve the most challenging business problems, including supply chain optimization at MIT start-up PTCG (bought by American Airlines); early internet search engine efforts at CMU-developed Lycos; advanced multi-lingual natural language processing at MIT start-up Basis Technology (licensed by Google and Amazon); and global mass customization networks at German start-up Spreadshirt (licensed by Coca Cola, Warner Brothers, Nissan). She continues to be active in AI research with a focus on applying the right algorithms for the problems being solved. Her current work – with Nara Logics co-founder, Dr. Nathan Wilson – focuses on bringing the latest neuroscience research to take AI’s perception capabilities into decision making with explainability.


Andrew Lee
Talent Leader


As organizations enter a post Covid environment many will find one area that lacked focus over the course of the last two years was in the development of their talent. Managers have awaken to a hyper competitive talent market where every organization wants to attract and hire great leaders. These companies want to hire someone who can come in on Day One and be spectacular! Unfortunately, that is not the way 99% of hiring works and that thought process is unrealistic.

Hiring and development is not about hiring someone with a low ceiling;- hiring is about bringing someone into your organization with a high ceiling. What if I told you that there were key strategies and techniques you could use to ensure that you not only hired, but developed leaders in your organization with high potential and high output. Would that be of interest to you? We will discuss how to attract and develop talent that will increase your organization’s productivity and efficiency.

Key Takeaways will include:

  • A leader is someone who can encourage, inspire, affect, and drive business results. Reporting structures mean little, but influence means everything.
  • Leadership development begins by attracting quality talent to your organization.
  • In order to grow future leaders you need to make sure that you are taking time to set up weekly or monthly check ins
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Andrew Lee is an expert in the field of leadership strategies, talent management and talent acquisition. With more than 15 years of management experience in corporate functions and agency recruiting, Andrew has a unique perspective on what it takes to win in the workplace.

Andrew is an accomplished thought leader and speaker who has delivered the successful Ted Talk “How to Interview and Find a Rockstar.” He is a keynote speaker and he serves on several advisory boards. Andrew is a Veteran and native of Charlotte, N.C., where he currently resides with his wife Tiffany and their three daughters Elizabeth, Isabelle, and Charlotte.


Carole Jean Whittington
Founder & Principal
Mind Your Autistic Brain


Over 4 million positions were voluntarily vacated in July of 2021 leaving companies scrambling to re-structure their remaining talent, scouring online job platforms for potential candidates only to find a dwindling pool of applicants. This pool was drying up faster than a puddle on August Asphalt, so many companies turned inward to ensure the retention of staff and began raising wages and increasing benefits.

Goldman Sachs, JPMorgan, Microsoft and Google Cloud have an edge on employee retention and recruitment going into 2022 that most companies are missing out on. They all began tapping into a well-spring of employees overflowing with skills not found in the “typical” applicant pool.

Key Takeaways:

  • Who this untapped pool of employees includes
  • The hidden talents these forward thinking companies are benefiting from already
  • How to attract this talent to your company
  • The framework needed to retain this loyal and diverse group
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She’s known as Social Autie throughout the Autism community and best recognized for her unique methodologies, The Communication EcoSystem and The UnVeiling Method. She is the Founder and Principal of Mind Your Autistic Brain and host of its flagship talk show on both podcast and YouTube. Meet Carole Jean Whittington, a late identified, ADHD-Autistic, who discovered at 39 years old why life had been so confusing and such a struggle.

Today, she guides a global audience of healthcare service providers and business professionals in how to bridge the communication gap between neurotypes. Carole Jean uses her *NeuroDistinct perspective to share a common language from a place of deep knowing and experience. She carefully combines this with relevant science research and easy to implement strategies that won’t overwhelm or create stress in your life. Her purpose is to present a variety of solutions and new ways to approach your practice or business.

Carole Jean has been a featured writer for the International Institute for Learning, a guest on The Grateful Leadership Podcast, Neurodiverse Love Podcast, Peeling Back the Mask Podcast, What is Autism? YouTube Show, Alexis Autism Acceptance Channel on Parenting as a Late Identified Autistic, AuSome Women’s Series, Neurodiverging with Danielle Sullivan and a celebrated keynote speaker.

Carole Jean is a featured Guide on The Autastic Community where she hosts the Rest is More Than Sleep Course. She is the soon to be published author of, “Ladies Don’t Say Butt, The Social Struggles of a Late Identified ADHD-Autistic Adult” and the upcoming ebook, “Autistic Burnout: The Burnout to Balance Transformation for Late Identified ADHD-Autistics.”


Tom Brazil
Chief Digital & Innovation Officer
Integrated Computer Solutions


Due to the exponential pace of technological and societal change, organizations using traditional methods for innovation management are finding it harder to keep their innovation efforts in alignment with that change. The reason is simple: as the rate of change increases, so does the amount of uncertainty about the future – which prevents many organizations from harnessing that change to their strategic advantage.

Future-Fit organizations, however, are shaping the pace of change to their advantage by objectively managing more dynamic innovation portfolios. In this session, Tom will guide you through some important mechanisms that any organization can implement to help them to not only survive – but to thrive in this age of uncertainty.

You will learn:

  • The relationship between strategy and the innovation portfolio
  • How future-fit leaders relentlessly challenge the status quo in an objective manner
  • Key principles for effective dynamic innovation portfolio management
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om Brazil is the Chief Digital & Innovation officer of Integrated Computer Solutions (ICS), Inc. A lifelong innovator, Tom is a Certified Manager of Innovation (CMI), a Certified Chief Innovation Officer (CMI-CIO), and a board member of the International Association of Innovation Professionals (www.iaoip.org). In 2019 he was appointed by ANSI to represent the United States as an Innovation Management expert on the Technical Advisory Group (TAG) for ISO Technical Committee 279, charged with creating the ISO 56000 series of Innovation Management standards. Tom is also a Gartner© Innovation Cohort, advising Gartner Analysts on Innovation Management best practices, and a contributing author to the Future-Fit Manifesto. He is also the author of the book “Implementing an Agile Innovation Management System” and a contributor to the renowned PMI expert Dr. Harold Kerzner for his book “Innovation Project Management.”


Katrina Pugh
President and Lecturer
AlignConsulting and Columbia University


Collaboration can inform where ideas come from, how they develop, and how they impact economies and societies. We’ll review research, examples, and habits for innovation using the prism of six collaborative innovation dimensions: bridging, social integration, capability validation, industry assessment, commercialization and the innovation ecology.

Key Takeaways Include:

  • Innovation requires discipline, not just serendipity.
  • Innovation is not a linear process. For example, we might start with a unique capability, an analogy, a trusted network, or even an unrelated brand.
  • Our networks can be a cradle for innovation, but we must invest in relationships and nexus skills.
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Katrina (Kate) Pugh is an adjunct faculty member and the former Academic Director of Columbia University’s Information and Knowledge Strategy (IKNS) Master of Science program. She specializes in business strategy, open innovation, collaboration, networks, and knowledge-driven business transformation. Kate has over twenty years of consulting and industry experience in the sustainability, financial services, health sciences, energy, information technology, and international development sectors.

Kate was general editor and co-author of Smarter Innovation: How Interactive Processes Drive Better Business Results (Ark Group, 2014), author of Sharing Hidden Know-How (Jossey-Bass/Wiley, April 2011), and has published in the Harvard Business Review, MIT Sloan Management Review, Ivey Business Journal and Review of Economics and Statistics. https://sps.columbia.edu/faculty/katrinapugh and https://linkedin.com/in/katepugh


Brandon Fargis
Fargis Consulting Group


Brandon Fargis delivered this excellent session on “Leading Minds, Fueling Innovation: Leadership in an Increasingly Neurodiverse World” at IIL’s 2020 Leadership & Innovation Online Conference

Neurodiversity is a biological fact—the normal diversity of the human brain—and data suggests up to 1 in 4 individuals are Neurodivergent beyond that of a societal “norm,” commonly labelled as ADHD/ADD, Autism Spectrum Disorder, Dyslexia, Dyspraxia, Anxiety Disorders, among others.

Some of the greatest innovators of our time were and are Neurodiverse; however, many of today’s organizational cultures and leadership methods are not supportive of the employment, retention, and development of Neurodiverse talent. This means that many brilliant, innovative minds are inadvertently being kept from the table of innovation, slowing the pace of progress.

In an increasingly Neurodiverse world, how can top leaders and organizations ensure that ALL minds have a seat at the table of innovation? Join this session to learn about the world of Neurodiversity and how you can lead mind-first toward supporting innovation and well-being in your people, products, and customers!
Key Takeaways:

  • The history of Neurodiversity and its influence in the world.
  • Reasons organizations should act now to ensure a competitive edge.
  • What it means to lead mind-first and how it empowers a healthier workforce, a more inclusive culture, and more innovative products.
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Brandon is a technologist, innovator, mentor, and self-professed troublemaker at the helm of anything with sails.

As a native North Carolinian who grew up working on family farms, he never envisioned himself as a future leader. This changed after a local textile company provided the funding for a technology lab at his small-town school. He was hooked and hasn’t looked back.

After being recruited out of college by a top technology company, he began building his executive credentials at several of the top software and technology companies in the world. Along the way he was a key player at a software start-up and developed what he calls a “knack for scaling growth and transformation” that he teaches, “cannot truly occur without a people-first approach to leadership.” This background has fed his leadership philosophy and served as the bedrock of his professional success.

As an MBA candidate with degrees in CIS and Psychology, and an array of professional certifications in project management and agile methodologies, Brandon now works with organizations to conduct ground-up transformations and strategic organizational change.

As an advocate for Diversity, Inclusion and Equality he also speaks regularly about Neurodiversity and how allowing ALL minds at the table of innovation is vital to fueling innovation.


Hilary Kinney
Director and Author
Marriott International


Hilary Kinney delivered this excellent session on ‘Project Management for Parents’ at IIL’s 2020 International Project Management Day Online Conference.

During the global pandemic, work and family spheres have become more integrated as parents have struggled to manage remote work and online school for their children. Project Management for Parents offers business principles to navigate this new reality and help your home life go more smoothly even when the pandemic ends. See project and change management techniques in a new light, learning how they can streamline and optimize your daily life.

Key takeaways of this session:

  • The importance of scope definition and stakeholder engagement
  • The impact of constraints on family scheduling
  • Ways to realistically manage action items for your kids
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Hilary Kinney is a project director with 17 years of experience at Marriott International*. She is also an award-winning blogger and author of the new book Project Management for Parents, providing resources for busy families to build teamwork, get organized, and streamline life at home.

Her achievements range from deploying a customer recognition program across 7,000 Marriott properties globally to directing special projects from the President’s office at The Ritz-Carlton Hotel Company. Hilary was proud to be part of the team when The Ritz-Carlton achieved the top-ranked position in the J.D. Power Luxury Hotel Guest Satisfaction Award for 7 out of 8 years.

Hilary earned a B.S. in Hotel Administration from Cornell University. She holds a Project Management Professional (PMP)® Certification from the Project Management Institute, as well as a Change Management Certification from the Prosci Change Management Leadership Center. Hilary lives in the Washington, D.C. area, where she enjoys outdoor activities with her family. She provides additional parenting resources at www.projectmanagementforparents.com.

*Views are her own and not those of Marriott International.


Darrell Rigby
Partner and Director
Bain & Company


Darrell Rigby delivered this excellent session on “Doing Agile Right – Transformation without Chaos” at IIL’s 2020 Agile & Scrum Online Conference.

The use of agile has exploded across the globe, and with this growth has come dangerous myths – the idea that agile should reshape your organization overnight, or that agile should be used in every function for all types of work. Sadly, Agile Done Wrong leads to chaos.

Agile can indeed transform the work environments of even the largest and most complex companies; it can make people’s jobs more rewarding and it can turbocharge innovation. The key is balance – every organization must find its optimal balance across a complex system, using agile methods to adapt its leadership team, planning and budgeting cycles, talent system, business processes and technologies.

  • The greatest risk to agile today is that it becomes a fad; learn how to combat this risk to support deep, enduring results with agile
  • Understanding how to build an agile operating model equips companies with the ability to not just survive, but thrive in a world of unpredictable, accelerating change and digital disruption – something companies are facing now more than ever
  • Walk away with deep examples and practical approaches to address each component of the organizational system: how does a C-level team change when working in agile? How can planning and budgeting become agile? What is required in an agile talent system? How can we transform bureaucratic processes and technologies through agile?
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Darrell Rigby is a partner at Bain & Company, based in the Boston office. He leads the Global Innovation and Agile practices and is the former head of Global Retail practice. Darrell joined Bain in 1978 and specializes in innovation and retail growth strategies. Over the past 42 years, he has worked with many of the world’s most successful companies.

A frequent speaker and writer on innovation and retail issues including agile innovation, BothBrain innovation®, omnichannel retailing, winning in turbulence, brand positioning and change management, he regularly speaks at management conferences and has made media appearances on CNBC, CNN Moneyline and Bloomberg. His research is widely published in the business pages of many US and international publications, including Harvard Business Review, The Wall Street Journal, BusinessWeek and the Financial Times.

He is the author of Winning in Turbulence (2009), and his next book, Doing Agile Right, will be available in May 2020.


Thom Holmes
Music Historian and Author

Roland – Inventor, Innovator and Manufacturer of Electronic Musical Instruments  

How did acoustic instruments develop into the digital sounds and technology we know today? One of the driving forces for this evolution of music is Roland Corporation, a Japanese manufacturer of electronic musical equipment and software. This year, the legendary company celebrates its 50th anniversary as a leader whose innovative brand spans numerous genres of music and has been an inspirational mainstay among music artists worldwide.

This POV explores how Roland cultivates new ideas and products. It’s a great example of Roland’s philosophy to “Inspire the Enjoyment of Creativity” and “Be the Best Rather Than the Biggest”.

Watch Thom Holmes, music historian and author of the book Electronic and Experimental Music: Technology, Music and Culture, as he shares leadership insights and expertise on how Roland and electronic instruments shaped and influenced the music that have entertained us for decades.


Barrie Kolstein
Head Violin Maker, Restorer, and Appraiser
Kolstein Music



Manny Alvarez
Co-Store Manager
Kolstein Music 


The Innovative Leadership of Kolstein Music  

Strong business leadership is a vital part of every successful company and a tenet that is not unfamiliar to Kolstein Music. Kolstein has been contributing to the musical industry for 77+ years designing, repairing, and restoring finely made violins, violas, cellos, basses, and bows for some of the world’s top musicians and budding young talent.

This POV explores how their business, led by founder Samuel Kolstein, former owner Barrie Kolstein, and current Owner and President, Manny Alvarez, shaped the journey of this legendary company.

Manny and Barrie shed light on the company’s innovative products, services and concepts that continue to make Kolstein a leader in music industry.


• Timothy Cobb, Principal Bassist with the New York Philharmonic
• Rufus Reid, Bassist, and Musician, Composer and Educator, and who played with the late, jazz saxophonist Dexter Gordon
• Dizzy Gillespie, jazz trumpeter, bandleader, composer, educator and singer

as they share insights on Kolstein’s innovation and enduring success.


Leadership and Innovation 2022 attendees receive complimentary access to two online courses:


Your Instructor:
Jeff Nielsen

Leading People Through Change  

Research shows that 70% of change initiatives fail in large organizations. The largest factor contributing to this failure rate is leadership – the inability to plan and lead people through change.

In many change situations, tremendous focus is put on strategy, processes, and systems, while the issue of changing people’s behavior is assumed it will “just happen”. In this interactive course, you will learn why the people’s side of change is crucial.

We will begin by understanding why and how people resist change, and how important it is to become strong and effective change champions. Next, we will focus on critical change management practices – creating our vision of the future state, planning for acceptance in our change audience and stakeholders, mitigating threats, and capitalizing on opportunities. We will use metrics to plan, show progress, and confirm success. Lastly, we will focus on the need to reinforce and sustain change, and to prevent relapse to old ways and methods.

At the end of this program, you will be able to:

  • Realize the nature of change and describe how resistance manifests in people
  • Compare prevalent change models and categorize their similarities
  • Identify and rate the skills, traits, and behaviors of effective change champions
  • Envision the future state and assess stakeholders
  • Plan for change communication, training, and risks
  • Evaluate change effectiveness using feedback and metrics
  • Develop reinforcement practices for benefits and communication

Your Instructor:
Elissa Farrow

Innovation and Design – Thinking Beyond the Ordinary  

Thinking and doing the same has got to change. The world we live in is becoming more volatile, uncertain, complex, and ambiguous. Expanding our innovation and design thinking capabilities is a key to unlock solutions for some of our biggest global and local challenges.

What do you need to learn, do, and become in order to continue in the current and future environment? It is a powerful combination of knowledge, competencies, and mindset.

In an increasingly complicated context, this course provides participants with the knowledge needed to not only learn about innovation and what is needed to make it sustainable in your organization but also to inspire others to innovate and think beyond the obvious.

At the end of this program, you will be able to:

  • Explain the link between innovation and strategy
  • Describe the value of expanding your innovation practice and creating an innovative culture would be
  • Apply a basic set of Design Thinking techniques to your innovation projects
  • Promote innovative practices within your teams and processes in your work environment
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*Please Note:  

These courses are delivered through IIL’s Learning Center, which is separate from the online conference platform.

International Institute for Learning

Session #

Start Date

Start Time

End Time


Jul 4, 2022

3:00 A.M. EDT

6:30 A.M. EDT


Jul 4, 2022

7:30 A.M. EDT

11:30 A.M. EDT


Jul 5, 2022

3:00 A.M. EDT

6:30 A.M. EDT


Jul 5, 2022

7:30 A.M. EDT

11:30 A.M. EDT


Jul 6, 2022

3:00 A.M. EDT

6:30 A.M. EDT


Jul 6, 2022

7:30 A.M. EDT

11:00 A.M. EDT


Jul 7, 2022

3:00 A.M. EDT

6:30 A.M. EDT


Jul 7, 2022

7:30 A.M. EDT

11:00 A.M. EDT


Jul 8, 2022

3:00 A.M. EDT

6:30 A.M. EDT


Jul 8, 2022

7:30 A.M. EDT

11:00 A.M. EDT