Building Bridges: Resolving Conflicts with Empathy
About the Presentation
- Understand what empathy is and how using it can make you a better project manager.
- Gain coaching techniques to develop conflict resolution skills.
- Learn how empathy leads to more positive project outcomes.
About the Presenter
Currently managing in an engineering team at IBM, Renée is a passionate advocate for Agile. Earning her Executive MBA from the Quantic School of Business and Technology, she spent years honing her skill in project management and servant leadership. Discovering the powerful benefits of Agile methodologies, she achieved certifications as an ICAgile Facilitator & Coach as well as her PMP, helping organizations improve their agility and flexibility in a rapidly changing business landscape. In her free time, Renée writes about the importance of prioritizing wellness in one’s personal and professional life on her blog TheHealthyMBA.com.