Online Conference

Leading People Through Change

About the Course

Research shows that 70% of change initiatives fail in large organizations. The largest factor contributing to this failure rate is leadership – the inability to plan and lead people through change.

In many change situations, tremendous focus is put on strategy, processes, and systems, while the issue of changing people’s behavior is assumed it will “just happen”. In this interactive course, you will learn why the people side of change is crucial. 

We will begin by understanding why and how people resist change, and how important it is to become strong and effective change champions. Next, we will focus on critical change management practices – creating our vision of the future state, planning for acceptance in our change audience and stakeholders, mitigating threats, and capitalizing on opportunities. We will use metrics to plan, show progress, and confirm success. Lastly, we will focus on the need to reinforce and sustain change, and to prevent relapse to old ways and methods. 

Key Takeaways

At the end of this course, you will be able to: 

    • Realize the nature of change and describe how resistance manifests in people
    • Compare prevalent change models and categorize their similarities
    • Identify and rate the skills, traits, and behaviors of effective change champions
    • Envision the future state and assess stakeholders
    • Plan for change communication, training, and risks
    • Evaluate change effectiveness using feedback and metrics
    • Develop reinforcement practices for benefits and communication

About Jeff Nielsen

Jeffrey S. Nielsen (Jeff) is a Program Manager, Senior Project Manager, and Agile Coach.  He has trained thousands of professionals on a variety of topics including program management, project management, and Agile. His enthusiasm and knowledge are the perfect combination for a fun, comprehensive review of program and project management, agile fundamentals or exam preparation.  

Jeff has 7 years of program management experience, over 30 years of project management experience, and 20 years of agile experience working in software development, facilities, information technology, finance, and airline industries. 

Jeff Nielsen

Jeff Nielsen

Trainer & Consultant
International Institute for Learning

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