IIBA

The International Institute of Business Analysis™ (IIBA®) is a non-profit professional association serving the growing field of business analysis.

As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.

Not sure what certification is right for you?

Contact us today for customized guidance on certification training to meet your specific goals.

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FREQUENTLY ASKED QUESTIONS

What IIL courses does IIL currently offer and in what modality?

IIL offers courses in Traditional, Virtual and On-Demand settings.

Where can I locate information on course duration, prerequisites, pre-work and exam information for a specific IIL workshop?

The course descriptions found on our website contain all of the needed information.

What is included in the pricing?

All course materials are included with the workshop: workbook and IIL exam where applicable.

How are course materials sent to me?

Depending on the course and the modality, you will either receive hard copy workbooks or access to an electronic download.

Can I take an IIL workshop and not pursue the certification?

Yes. However, one attempt at gaining the certification is included in every IIL training workshop fee. You will only receive the official certification if you complete all steps to gain certification, including taking and passing the corresponding exam.

Will I receive a certificate of completion at the end of the workshop?

Yes, you will receive an IIL Certificate of Completion.

WHO ADMINISTERS THE IIL CERTIFICATION EXAMS?

IIL administers the exams.

What are the general exam facts for IIL workshops?

  • For Traditional and Virtual Classroom workshops: You will automatically be set up for testing after the course.
  • For Onsite Courses: The trainer will give you a pre-registration link to sign up to take the exam.
  • For On-Demand/Self-Study workshops: If you are doing a self-study, you will need to send an email to onlineexaminations@iil.com when you are ready to take the exam. It will take 24-48 hours to receive your exam information.

How long do I have to take the exam?

Once you receive the exam information, you have 30 days to take the exam.

What do I do if I need an exam extension?

Contact help@iil.com directly BEFORE the voucher expires to pay an extension fee. Extensions will not be granted after the expiration date.

WHEN WILL I RECEIVE MY EXAM RESULTS?

Your score will be given to you automatically at the end of the exam.

WHAT IF I DO NOT PASS THE EXAM ON THE FIRST TRY?

If you fail an exam, call +1-417-236-0992 or email onlineexaminations@iil.com to schedule a retake.

Do I have to pay a fee to retake an exam?

Yes. There is a $95.00 (USD) fee to retake an exam.

HOW DO I ACCESS MY CERTIFICATE?

  • If you are enrolled in a Microsoft Project course, you will receive a CEU letter.
  • If you have participated in an IIL Virtual Classroom course, you will receive a certificate of completion or CEU letter within 7 business days.
  • If you are taking an on-demand course, you will be able to request your certificate directly through the course materials in most courses. If you need a copy of your On Demand certificate, you can email help@iil.com

AVAILABLE IIL COURSES

IIL’s Business Analysis Certificate Program (BACP™) is designed to provide you with the core skills, knowledge and hands-on experience needed to succeed as a Business Analyst in today’s global marketplace.


The course provides targeted exam preparation support for IIBA® Level 3 – CBAP® exam candidates, including both a BABOK® Guide Version 3.0 content review and exam preparation tutorial. The class is interactive, combining discussion, application of concepts, study tips, and a practice exam.