Broccoli Topics: Organizational Change Management (OCM) for Toddlers

Erica Mohre

Information Services Strategy and OCM Program Director

Nationwide Children's Hospital

About the Presentation

Toddlers may need up to seven exposures before accepting a new food—yet organizations often expect change adoption after a single communication or training. This engaging session uses the “broccoli principle” as a metaphor for effective change management, grounded in CCMP™ standards and the ADKAR® model. Attendees will explore how awareness differs from desire, why ability requires reinforcement, and how repetition builds sustained change.

Through humor and real‑world examples, the presentation demonstrates how structured communication, reinforcement planning, and feedback loops improve adoption outcomes, and why resistance is a normal, manageable part of change.

Key Takeaways

Change succeeds through exposure and structure—acceptance is a product of consistency.
Resistance fades when change becomes familiar and topics are recognizable—there is a process to it.   
Intentional early exposure allows leaders to build consensus while the product is being developed.

About Erica Mohre

Erica Mohre is an Information Services Strategy and Organizational Change Management (OCM) Program Director with extensive experience leading organizational change and digital transformation initiatives. She focuses on aligning strategy, people, and execution to drive meaningful and lasting outcomes. Known for her collaborative and pragmatic approach, Erica works closely with leaders and teams to translate complex strategy into actionable change, improve adoption, and strengthen organizational readiness. She brings real‑world experience, practical tools, and a people‑first mindset to every engagement.

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