Sabrina Poteat

Why PMOs Fail—and How to Build One that Delivers Value

Sabrina Poteat

Founder and Principal Consultant

Applied Edge Consulting

About the Presentation

Project Management Offices (PMOs) are often launched with high expectations and strong executive sponsorship, yet many struggle to gain traction, lose credibility, or quietly dissolve within a few years.

This session provides a practical, experience-based look at what a PMO really is (and what it is not), what types of organizations need one, and the foundational decisions that determine whether it becomes a strategic asset or an administrative burden.

Drawing from real-world transformation leadership experience, this presentation examines common PMO failure patterns—unclear mandate, misaligned sponsorship, over-engineered governance, and launching before organizational readiness—and provides a pragmatic roadmap to avoid them.

Participants will leave with a clearer understanding of when a PMO makes sense, how to assess readiness, and what conversations must happen before tools, templates, or reporting structures are introduced.

Key Takeaways

  • Identify whether your organization is truly ready for a PMO
  • Recognize the early warning signs that a PMO will fail
  • Ask the right questions before building a PMO to set it up for success

About Sabrina Poteat

Sabrina Poteat is a senior transformation leader with more than 20 years of experience driving enterprise change across IT, healthcare, HR, and staffing organizations. She has led large-scale reorganizations, operating model redesigns, portfolio governance implementations, and the establishment of Project Management Offices to strengthen execution and strategic alignment.

Sabrina partners with executive teams to translate strategy into measurable outcomes by improving prioritization, decision clarity, and accountability. She brings a pragmatic, systems-oriented approach to delivery transformation, focused on building governance models that leaders trust and teams can sustain. She holds a BS in Business Administration, is completing her MBA, and maintains PMP and CSM certifications.

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