Leading Cross-Cultural Virtual Teams

This course dives into team leadership, delivering practical concepts and techniques that you can start using immediately on your global and virtual projects.

You will learn how to:

  • Define relationships among foundational concepts (leadership and three dimensions of diversity) and explain their potential impacts on project performance
  • Describe key components of successful project leadership and build selected Transformational Leadership skills
  • Prepare to convert project challenges stemming from personal or cultural diversity into potential competitive advantage
  • Implement selected best practices to meet key challenges facing virtual project teams
  • Foster and grow an environment that supports continued success for CCVTs

Your Instructor:
Susan Croft is a Partner with ASC Training & Coaching, an international public speaker, corporate trainer, public relations practitioner and qualified executive coach. In 2014, Susan joined the International Institute for Learning, where she is part of the global training team. She has worked with hundreds of individuals who are going through work and life transitions and has offered guidance and advice on stress management, achieving promotion, realizing life goals and career development.


Facilitating Effective Meetings

This course is designed for people at all organizational levels with a desire to improve their personal meeting facilitation skills, increase productivity time and results at work—for oneself and others, and support workplace culture with positively changing what meetings feel like.

You will learn how to:

    • Estimate the financial and time costs of attendance for real-world meetings
    • Use a performance formula to define the purpose of meetings
    • Describe the responsibilities and qualities of an effective facilitator
    • Analyze situations to determine when a meeting is necessary
    • Articulate performance-driven meeting goals and results
    • Align meeting goals and results
    • Strategize to invite, involve, and exclude appropriate attendees
    • Explain research-based best practices for meeting decisions and agenda development
    • Create an effective agenda for a results-driven meeting
    • Apply proactive tools and strategies for relationship-building dealing with meeting conflict
    • Give constructive behavioral feedback using the Situation-Behavior-Impact® technique

Your Instructor:
Paul Nichols is an IIL Senior Consultant and Trainer with extensive experience in designing and facilitating a wide variety of programs including those focused on leadership development, communications, performance improvement, presentation skills and change management. He has worked with leaders to improve their individual and group effectiveness through his executive coaching efforts.


*Please Note:

  • Leadership and Innovation 2021 attendees will be able to register for the courses on IIL’s website, free of charge, using a special promo code. This promo code will be available in the RESOURCES area of the online conference, along with step-by-step instructions for registering.
  • These courses are delivered through IIL’s Learning Center, which is separate from the online conference platform. You have 60 days to complete each course, so we recommend registering for one at a time. After registering, you will receive a confirmation email with login information.