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Project Team Engagement in the Context of Human/AI Hybrid Teams

By Harold Kerzner, Ph.D. and Elissa Farrow, Ph.D.


The leadership style that the leaders adopt during engagement is critical in gaining team member support for building a positive thinking team. The challenge is in deciding whether to adopt an engagement focused leadership style that emphasizes human behavior characteristics such as personalities, or to a task-oriented leadership style that focuses on the work needed to be performed and the tools to be used. In reality, the challenge is finding a compromise between the two leadership styles.

We would all like to think that effective engagement leadership practices can overcome all the barriers that employees might face when undertaking a new project assignment. This goal may be achievable, but not without significant training in how to effectively engage employees.

About the Authors

Harold Kerzner, Ph.D.
Senior Executive Director, International Institute for Learning

Harold D. Kerzner, Ph.D., is Senior Executive Director at the International Institute for Learning, Inc., a global learning solutions company that conducts training for leading corporations throughout the world. He is a globally recognized expert on project, program, and portfolio management, total quality management, and strategic planning. Dr. Kerzner is the author of bestselling books and texts, including the acclaimed Project Management: A Systems Approach to Planning, Scheduling, and Controlling, Thirteenth Edition.

Dr. Harold Kerzner

Elissa Farrow, Ph.D.
Senior Consultant and Facilitator
International Institute of Learning

Dr. Elissa Farrow is a futurist, author, facilitator, coach, and strategist. She has over 25 years of experience in research, organizational innovation, design, adaptation, and benefit realization. Dr. Farrow is known for her compassionate leadership and engagement approach. She is an experienced leader and has been a partner in transformation in various industries. Dr. Farrow is a published author, and her doctoral research explored the implications of Artificial Intelligence on organizational futures. Her research created innovative adaptation principles for leaders and delivery teams as well as new knowledge relating to how to best transform organizations operating models to anticipate and create positive futures. In 2023, Dr. Farrow became an Adjunct Fellow at the University of the Sunshine Coast.

Dr. Elissa Farrow
International Institute for Learning
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