Project teams must have a project value mindset. Project management literature is now focusing on how projects create value for customers and stakeholders rather than just deliverables. This will require a better understanding of benefits and value, closer collaboration with clients, and a realization that metrics other than time, cost, and scope will be necessary. There will be a significant growth in the use of value metrics for customer reporting. Techniques such as Agile and Hybrid methodologies are already using value metrics. Value is now getting the attention it truly deserves.
Harold Kerzner, Ph.D.
Senior Executive Director, International Institute for Learning
Harold D. Kerzner, Ph.D., is Senior Executive Director at the International Institute for Learning, Inc., a global learning solutions company that conducts training for leading corporations throughout the world. He is a globally recognized expert on project, program, and portfolio management, total quality management, and strategic planning. Dr. Kerzner is the author of bestselling books and texts, including the acclaimed Project Management: A Systems Approach to Planning, Scheduling, and Controlling, Thirteenth Edition.