IIL's Learning Categories

Business Relationship Management

Successful Business Relationship Management (BRM) teams become a driving force for positive change in an organization. They see things from so many different vantage points that they become an invaluable resource for growth and innovation.

Our Business Relationship Management courses focus on the key skills that anyone can use to contribute to better business performance and contribute to their organization’s bottom line. High-performing BRM teams always seek better ways of doing things, new ways to attract and retain customers, and opportunities to lead their industry.

Most Popular Business Relationship Management Courses

Business Relationship Management (BRM) Fundamentals introduces BRM as a capability, role, and discipline. Participants can expect an interactive and lively one-day session, with a high-level introduction to successfully navigate the complexity of BRM.

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Business Relationship Management (BRM) embodies a set of competencies (knowledge, skills, and behaviors) to foster an effective business value-producing relationship between a service provider and its business partners.

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The CBRM® Practitioner Qualification is intended for the intermediate-to-advanced Business Relationship Manager, as it focuses on advancing to the role of Strategic Business Relationship Manager.

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