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ITIL® 4 – The ITSM Framework for Your Digital Transformation
By Alessandra Fabian

ITIL is the most widespread and accepted IT Service Management approach in the world.

ITIL helps people and organizations to leverage IT in order to sustain business growth and evolution.

To obtain the optimal value from IT and digital services, organizations that provide services are called upon to define a clear model of abilities, skills and competences to align with customer needs. These capabilities are identified in ITIL best practices.

ITIL, as a professional certification scheme, provides a practical, comprehensive and proven guide to creating a service management system, to support businesses that benefit from IT-enabled services.

ITIL® 4 – The ITSM Framework for Your Digital Transformation
By Alessandra Fabian
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ITIL® 4 and the Pillars of Digital Transformation
With Akshay Anand

ABOUT THE WEBINAR: In the age of the (digital) service economy, there has been a lot of ink spilled in lauding digital transformation initiatives, but research shows that about half fizzle out before they can deliver sustainable change. What are the common failure patterns, and equally, what models can organizations use to plan their digital

ITIL® 4 and the Pillars of Digital Transformation
With Akshay Anand
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Diversity, Equity and Inclusion (DEI): Unlock Human Potential in Project Management
With Rhonda Bernard

ABOUT THE WEBINAR: This webinar is designed to provide an overview of the importance of embracing and understanding DEI in all aspects of inclusion and diversity, and what individuals can do to be more consciously inclusive. Join us to explore why DEI is important to project management and the team; what the barriers are to

Diversity, Equity and Inclusion (DEI): Unlock Human Potential in Project Management
With Rhonda Bernard
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CONVERGING BUSINESS RELATIONSHIP MANAGEMENT WITH GRATEFUL LEADERSHIP TO EVOLVE ORGANIZATIONS

with Judith W. Umlas and Tom Kruse

ABOUT THE WEBINAR This webinar will focus the conversation on how you can use appreciation to improve your individual professional relationships and utilize Business Relationship Management (BRM) tools/techniques to drive value with those relationships.   The result of this combination is a network of grateful leaders who share ownership of organizational purpose and drive forward

CONVERGING BUSINESS RELATIONSHIP MANAGEMENT WITH GRATEFUL LEADERSHIP TO EVOLVE ORGANIZATIONS

with Judith W. Umlas and Tom Kruse
Read More »

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CONVERGING BUSINESS RELATIONSHIP MANAGEMENT WITH GRATEFUL LEADERSHIP TO EVOLVE ORGANIZATIONS

with Judith W. Umlas and Tom Kruse

ABOUT THE WEBINAR This webinar will focus the conversation on how you can use appreciation to improve your individual professional relationships and utilize Business Relationship Management (BRM) tools/techniques to drive value with those relationships. The result of this combination is a network of grateful leaders who share ownership of organizational purpose and drive forward together

CONVERGING BUSINESS RELATIONSHIP MANAGEMENT WITH GRATEFUL LEADERSHIP TO EVOLVE ORGANIZATIONS

with Judith W. Umlas and Tom Kruse
Read More »

Free Webinar: Communication and Negotiation Skills for Project Managers

Communication and Negotiation Skills for Project Management
with Steve Blais

ABOUT THIS WEBINAR To be an effective project manager, excellent communication skills are mandatory. Project managers are regularly involved in various forms of negotiation; therefore, they must have an understanding of the principles of successful negotiations. The goal of this webinar is to help project managers identify information needs of stakeholders and to implement methods

Communication and Negotiation Skills for Project Management
with Steve Blais
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