FREQUENTLY ASKED QUESTIONS

What is an online conference?

IIL’s online conferences are designed to deliver the same benefits as in-person events (inspiring speakers, valuable takeaways, networking, and plenty of “aha” moments) without the high cost or time away from work. Enjoy a unique, interactive learning experience from the comfort and convenience of your home or office.

Can you walk me through the experience?

You will join the online conference via desktop, laptop, or mobile device. After logging in, you will enter the lobby area where you can easily access different spaces of the event:

  • KEYNOTES – Attend scheduled keynotes with live Q&A on opening day (sessions are archived)
  • VIDEOS – View on-demand video presentations
  • RESOURCES – Download collateral and informational documents
  • HELP CENTER – Receive support for any technical issues you have while interacting in the virtual event
  • LOUNGE – Communicate and network with attendees
  • EXHIBITORS – Visit the sponsors of the event
  • BADGES – Track the badges you’ve earned by completing certain activities

What are the minimum requirements from my computer that I will need to participate?

The Technical Requirements can be found here.

Run a System Check for your computer or device here.

Find answers to other technical questions here.

Will I still be able to participate if my company has a corporate firewall in place?

In most cases firewalls will not pose a problem. You should be able to participate in the entire event even if your company has a firewall in place. There is a port checker in the system check. This will allow you to see any potential issues. Run the System Check here.

When can I log in and how long will I have access?

The conference opens on Thursday, June 3, 2021. You will have access to the event through September 5, 2021.

How can I log in to the conference?

You can log in via your laptop or desktop computer, iOS, Android or Windows mobile device. Registrants will be able to log in via the event registration page, which will be shared here and via email closer to the event.

What are the two self-paced courses and how do I register for them?

The two self-paced courses included with this event will be announced soon.

You will be able to register for the courses on IIL’s website, free of charge, using a special promo code. This promo code will be available in the RESOURCES area of the event, along with step-by-step instructions for registering.

How many PDUS and SEUs can I earn?

The conference and online courses will provide up to 26 PMI PDUs and 26 Scrum Alliance SEUs. More details to come.

What are the sponsorship options?

Platinum, Gold, and Silver Sponsorship levels are available. See pricing and benefits here.

How much is individual registration? Do you offer group pricing or corporate options?

Individual registration is USD $169 through opening day, June 3. After that date, the price increases to USD $189.

Yes, we offer discounts for groups and an Unlimited License option (flat rate) which is recommended if you have more than 100 users. See details here or contact us at learning@iil.com.

Can you send me a copy of my payment receipt?

Yes, please email help@iil.com so we can assist you.

What is your refund policy?

Refunds are not provided for online conferences; however, we will be happy to work through other credit options. Please email learning@iil.com for assistance.

Disclaimer: As we continue to offer promotions and campaigns, please understand that discounts cannot be applied retroactively, promotional codes may not be combined, and refunds are not permitted for those that have already registered.