FAQs: IIL Virtual Classroom Courses

  • High speed internet and current Flash Player installed.
  • Best to be hardwired, WiFi can cause connection issues.
  • Best to be directly connected to the internet, remote connections (VPN) can cause connection issues.
  • Most operating systems and browsers are supported.
  • Here is a Test your connection link: https://iil.adobeconnect.com/common/help/en/support/meeting_test.htm
IIL uses Voice over Internet Protocol (VoIP) for all IIL Virtual Classroom courses. This requires a headset with microphone. (Those attending the 1-hour webinars are not required to have a microphone.)
Once your first registration with IIL has been processed, you will receive a one-time email from learningcenter@iil.com that will contain your user ID and password. After you have enrolled in an offering of a course (and with each subsequent enrollment), you will receive an email with details about that offering.
  • Once you are enrolled and have access to the course you may log in and download the workbook.
  • Course materials are available in the IIL Learning Center as downloadable PDF files.
  • (some classes have additional materials also available in the IIL Learning Center as downloads)
  • Downloads are available approximately one week prior to the course start date.
To meet the demands of today’s project managers, IIL schedules classes in the morning, afternoon, and evenings. Sessions are also recorded for playback. Recordings are available for 30-days after the last session of your class.
Expect to be involved in lively discussions with your instructor and fellow students throughout the class. The ability to raise your hand, laugh, applaud, etc. allows for an interactive and fun learning experience. You’ll have access to your instructor during your class and between sessions, and sessions are recorded and available for you to review for 30-days.
IIL’s Technical Support can be reached at: 1-866-893-8290 or 1-417-236-0105; from Midnight ET Monday morning through Friday 6PM ET.

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