International Institute for Learning, Inc.
Project Management Advanced Courses
Advanced Project Resource Management
Making the Most of the Human Resources on Your Projects
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Traditional Classroom
Course No.:
2 Days
14 PDUs / 1.4 CEUs
IIL Virtual Classroom
Course No.: 1047
Duration: Four 3-hour sessions
Credits: 12 PDUs / 1.2 CEUs


Course Level:

Basic project management training or equivalent experience

Intermediate / Advanced

About the Program
This practical workshop gives participants a review of standard Resource Management best practices, with additional insight into how those practices need to evolve for use across multiple projects. The workshop format is designed to provide practice using specific tools and techniques at both levels, in an environment informed by the audience’s experience.

The first day of the workshop presents a series of theory and practice sessions, guided by the PMBOK Guide® standard approach to resource management in a single project environment. The second day presents a similar series of theory and practice sessions guided by aspects of the PMI’s Program and Portfolio Management standards, as they relate to Resource Management in a multi-project environment.

The events or practice sessions for both segments of the workshop can be based on either:

  • “Real world, real time” scenarios, as defined by your organization during a brief consulting engagement in advance of the workshop. (For IIL onsite clients only)
  • A default case study project designed to fit smoothly into the workshops interactive events

Either of these scenarios can be adapted to better fit the participants’ learning objectives. These adjustments can be defined, with active input from the participants and guidance from the instructor, during the first case study based exercise.

The goal of this course is to use basic resource management concepts, tools, and techniques as a foundation to become more adept at advanced resource management best practices. These practices are becoming more and more critical to success in today’s resource constrained, multi-project environments.

Optional Feature
If desired, (for onsite clients only) several of the interactive events in this course may be supported using the client’s existing tools and capabilities, e.g., Microsoft® Project and EXCEL worksheets or reports. However, this option requires additional upfront consulting.

Who Should Attend
People who will benefit from this workshop include:

  • Project managers performing in a resource-constrained, multi-project environment
  • Project team leads and other project stakeholders, based upon the client’s designated target audience

What You Will Learn
You’ll learn how to:

  • Plan, acquire, develop, and manage resources in a single project environment
  • Build upon basic skills to be more effective using advanced resource management skills
  • Improve effectiveness and efficiencies of resource allocations in a multi-project environment

Course Overview
Getting Started

  • Introductions
  • Agenda
  • Expectations

Module 1 – Foundation Concepts

  • Human resource management overview
  • Organizational influences on resource management
  • How project portfolio management impacts resource management
  • Comparison of single versus multi-project resource management
  • Exercise 1.1: Case Study Introduction
  • Innovation and collaboration as enablers of improved resource management performance

Module 2 – Developing Human Resources Plan

  • Summary
  • Process Inputs
  • Tools and Techniques , e.g.:
    • Organizational Breakdown Structure (OBS)
    • Resource Breakdown Structure (RBS)
    • High Level Responsibility Assignment Matrix (RAM)
  • Process Outputs – HR & Staffing Management (Allocation) Plans
  • Exercise 2.1: HR & Staffing Plans

Module 3 – Acquire Project Team

  • Summary
  • Process Inputs – Resource Tracking Systems
  • Tools and Techniques, e.g.:
    • Detailed RAM
    • Negotiations skills
  • Exercise 3.1: Negotiating for Resources
  • Process Outputs – Staffing assignments
  • Exercise 3.2: Acquiring Project Resources

Module 4 – Develop Project Team

  • Summary
  • Process Inputs
  • Tools and Techniques , e.g.:
    • Team-building models and skills
    • Leadership models and skills
    • Motivational models and skills
  • Process Outputs
    • Team performance assessments
    • High-performing team
  • Exercise 4.1: Developing your Project Team

Module 5 – Manage Project Team

  • Summary
  • Process Inputs
  • Tools and Techniques , e.g.:
    • Conflict resolution styles
    • Conflict resolution diagram
    • Power and influence
  • Exercise 5.1: Conflict Resolution
  • Process Outputs – Updates to HR or Staffing Management Plans
  • Exercise 5.2: Manage Project Team Impacts on PM Plan

Module 6 – Multi-Project Environments

  • Portfolio, program, and project management principles
  • The multi-project environment
  • The Multi-Project Management Process Model
  • Exercise 6.1: Using PM Software to Support Multi-Project Management

Module 7 – Multi-Project Resource Management

  • Multi-project resources and resource management concepts
  • Resource pool and resource database
  • From single multi-project resource loading
  • Exercise 7.1: Impact of schedule delays on multi-project resources
  • Multi-project resource issues
  • Critical chain resource management


  • Review of major concepts
  • Review of goals, objectives, and expectations
  • Event: Personal action plan
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