International Institute for Learning, Inc.
Project Management Advanced Courses
Program Management
Successfully Managing Business Transformation
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Traditional Classroom
Course No.:
3 Days
21 PDUs / 2.1 CEUs
Virtual Classroom / On-Demand Learning
Course No.:
Six 3-hour sessions
18 PDUs / 1.8 CEUs
  • PMP or working knowledge of the PMBOK® Guide
  • Three to five years of project management experience
Course Level: Advanced

About the Program
Program managers coordinate and give oversight to the efforts of marketing groups, project teams, product delivery, maintenance and support, operations and staff from various functional groups, including suppliers, business partners, and other external bodies. The goal is to ensure that proposed business transformation, through the delivery of complex products and processes are implemented to realize the organization’s strategic benefits and objectives, for which the program was selected. 

The goals of this course are twofold: To provide participants with key program management principles and techniques, recognized as best practices, to enable more effective program management; and to leverage core elements of the program management life cycle, processes, tools and techniques, to enable program management effectiveness.
The participant will learn and apply the principles of program management through discussions, activities, and case study exercises.

Who Should Attend
This advanced offering is for those who manage large complex projects or programs, often comprised of multiple projects and operational activities. It is designed for:

  • PMO managers
  • Program managers
  • Aspiring program managers, i.e., project managers
  • Anyone who seeks to understand best practices in managing business transformation through program management

What You Will Learn
You’ll learn how to:

  • Distinguish the differences among projects, programs, and portfolios, and the differences among the management of the three
  • Use program management vocabulary and terminology, according to The Standard for Program Management – Third Edition, Managing Successful Programmes 2011 Edition, and the PMBOK® Guide – Fifth Edition
  • Understand the primary purpose of defining, authorizing, and managing a program to completion
  • Identify the best practices and success criterion of a successful program
  • Define, plan, and manage a program, according to best practices and success criterion, with a heavy emphasis on planning
  • Perform the major aspects of program definition, planning, monitoring,  controlling, and close-out, including risk, issue, and quality management
  • Identify, analyze, and engage stakeholders to achieve positive outcomes, by minimizing opposition and maximizing support

Learning Objectives

  • Maximize the transformational impact of a program according to the business needs
  • Understand management principles and techniques and how to apply them within a program context
  • Implement program governance and organization that will produce expected benefits
    • Plan for and manage benefit realization, risks, issues, and quality
    • Manage component projects’ interdependencies that are linked to both program and strategic objectives
    • Understand and practice how to manage stakeholders’ relationships effectively.
    • Improve communication and action planning effectiveness for programs in organizations

Course Overview

Getting Started

  • Introductions
  • Course structure
  • Course goals and objectives

Foundation Concepts

  • Fundamental definitions and concepts
  • Program challenges and benefits
  • Program best practices and success criterion
  • Stakeholder management
  • Governance: program management office and program boards
  • Standard for Program Management overview

Vision, Leadership, and the Business Case

  • What is vision, why, and how?
  • Leadership vs. Management
  • Program business case

Program Organization and Governance

  • Program organization
  • Program governance
  • Program board roles and responsibilities

Benefits Management

  • Benefits explored
  • Benefits management
  • Benefits realization

Program Management Planning

  • Program management plan
  • Program blueprint and roadmap
  • Program component dossier
  • Program tranches
  • Program estimating
  • Program scheduling

Program Monitoring and Controlling

  • Program Control – An Overview
  • Program Monitoring and Controlling
  • Monitoring and Controlling Transition

Program Risk and Issue Management

  • Risk and issue management overview
  • Program risk management
  • Program issue management

Program Quality Management

  • Program quality management overview
  • Program quality management principles

Program Stakeholder Management

  • Stakeholder engagement overview
  • Stakeholder engagement planning
  • EI, trust, communication and stakeholder engagement

Program Closure and Benefits Sustainment

  • Program closure overview
  • Closing the program
  • Program benefits sustainment


  • What did we learn, and how can we implement this in our work environments?
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